TERMS OF SERVICE

OVERVIEW

Welcome to Code Earth. The terms “we”, “us” and “our” refer to Code Earth Ltd (“Code Earth”).

Code Earth operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Code Earth is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced within them, describe your rights and responsibilities when using our Services.

Please read these Terms carefully before accessing our website or purchasing from us. By visiting, interacting with or using our Services, you agree to be bound by these Terms and our Privacy Policy.

Nothing in these Terms affects your statutory rights as a consumer.

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that you are legally capable of entering into a binding contract.

You may be asked to provide information including your email address, billing information, payment information and delivery address.

You agree that information supplied by you is accurate, current and complete.

If you create an account, you are responsible for maintaining the confidentiality and security of your account credentials and for activity carried out through your account.

SECTION 2 – OUR PRODUCTS

We make reasonable efforts to ensure product descriptions, photographs, ingredients, quantities and other information displayed on our website are accurate.

However, packaging, appearance and colours may occasionally differ from images displayed online, including as a result of changes made by manufacturers or suppliers.

Product descriptions, availability and ranges may change from time to time.

We reserve the right to discontinue products or limit quantities where reasonably necessary.

SECTION 3 – FOOD SUPPLEMENTS & HEALTH INFORMATION

Code Earth products sold as food supplements are intended to supplement a varied and balanced diet and healthy lifestyle. They should not be used as a substitute for a varied, balanced diet.

Information provided on the Code Earth website, including information relating to ingredients, botanicals, nutrition and wellbeing, is provided for general information purposes only.

It is not intended to constitute medical advice or to diagnose, treat, cure or prevent any disease or medical condition.

Always read and follow the product label, directions for use, warnings and recommended intake. Do not exceed the stated recommended daily dose.

You are responsible for checking product ingredients and allergen information before use.

If you are pregnant, breastfeeding, taking medication, have an existing medical condition, are due to undergo medical treatment or have concerns about whether a supplement is suitable for you, you should seek appropriate advice from a doctor, pharmacist or other suitably qualified healthcare professional before use.

Food supplements should be kept out of the reach of young children.

Individual responses to supplements can vary and Code Earth does not guarantee that any particular product will produce a specific result.

Nothing in this section excludes or limits any rights you may have under applicable consumer law.

SECTION 4 – ORDERS

When you place an order with Code Earth, you are making an offer to purchase the products in your order.

Your order is accepted when we confirm acceptance of the order.

We reserve the right to decline or cancel an order where reasonably necessary, including where a product is unavailable, a pricing or description error has occurred, payment cannot be authorised, or we reasonably suspect fraud or unauthorised activity.

If we cannot accept your order, we will notify you and, where payment has already been taken, arrange an appropriate refund.

Please check your order and delivery information carefully before submitting it.

If you need to cancel or amend an order, contact us as soon as possible. We cannot guarantee that changes or cancellations will be possible once fulfilment has begun.

Returns, cancellations and refunds are subject to our Refund Policy and your statutory consumer rights.

SECTION 5 – PRICES AND PAYMENT

Prices are displayed in the currency shown on our website.

Prices, promotions and discounts may change from time to time. The price applicable to your purchase will normally be the price displayed when your order is placed, subject to correction of obvious errors.

Any applicable delivery charges will be displayed during checkout before you complete your purchase.

You agree to provide accurate and complete payment and billing information.

Payment must be successfully authorised before an order can be processed.

SECTION 6 – SHIPPING AND DELIVERY

Available delivery options, estimated delivery times and charges are provided during checkout and/or within our Delivery Policy.

Delivery dates and times are estimates unless expressly stated otherwise.

We are not responsible for delays resulting from circumstances outside our reasonable control. Where a delay occurs, we will deal with the matter in accordance with applicable UK consumer law.

Please ensure the delivery address supplied with your order is accurate.

SECTION 7 – INTELLECTUAL PROPERTY

Unless otherwise stated, the content of the Code Earth website, including our branding, logo, graphics, photographs, text, product presentation, designs and other materials, belongs to Code Earth, our licensors or relevant rights holders and is protected by applicable intellectual property laws.

You may use our website for your personal, non-commercial use.

You must not reproduce, distribute, commercially exploit, modify or republish our content without appropriate permission, except where permitted by law.

Nothing in these Terms grants you ownership of any Code Earth intellectual property.

SECTION 8 – OPTIONAL TOOLS

We may provide access to tools, features or services supplied by third parties.

We do not necessarily control these third-party services. Your use of them may also be subject to the relevant third party's terms and policies.

We may introduce additional tools, services and features in the future, which will form part of the Services where applicable.

SECTION 9 – THIRD-PARTY LINKS

Our Services may contain links to third-party websites or services.

We are not responsible for the content, accuracy, availability, policies or practices of third-party websites that we do not operate.

You should review the relevant terms and privacy policies before using third-party websites or services.

SECTION 10 – RELATIONSHIP WITH SHOPIFY

Code Earth is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Code Earth.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Code Earth, including any injury, damage, or loss resulting from purchased products and services.

You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Code Earth.

SECTION 11 – PRIVACY

Personal information collected through our Services is handled in accordance with our Privacy Policy.

Because our store is powered by Shopify, Shopify also processes certain information in connection with your access to and use of the Services.

Please refer to our Privacy Policy for further information about how personal information is collected, used and shared.

SECTION 12 – FEEDBACK, REVIEWS AND SUBMISSIONS

If you submit reviews, comments, suggestions, photographs or other content to Code Earth, you confirm that you have the necessary rights to submit that material.

Your content must not infringe another person's intellectual property, privacy or other rights, contain unlawful or misleading material, or contain malicious software.

We may moderate or remove content where reasonably necessary, including content that is unlawful, abusive, misleading or otherwise inappropriate.

Where you submit a product review or other content for publication, you grant us permission to display and use that content in connection with operating and promoting Code Earth, subject to applicable law.

SECTION 13 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally information on our website may contain typographical errors, inaccuracies or omissions relating to matters such as product descriptions, pricing, promotions, delivery charges, delivery times or availability.

We reserve the right to correct errors and update information.

If an error materially affects an order you have already placed, we will take appropriate steps and will not restrict any rights available to you under applicable consumer law.

SECTION 14 – PROHIBITED USES

You must not use our Services:

• for unlawful or fraudulent purposes;
• to infringe our intellectual property rights or those of another person;
• to transmit malicious software or harmful code;
• to collect personal information unlawfully;
• to send spam, phishing or other malicious communications;
• to interfere with the security or operation of our website;
• to impersonate another person or entity; or
• otherwise in a way that violates applicable law or causes harm to Code Earth, Shopify or other users.

We may restrict or terminate access where we reasonably believe these Terms have been materially breached.

SECTION 15 – AGENTS AND AUTOMATED ACCESS

Where software, automated systems or AI agents access or interact with our Services, such access must comply with applicable technical restrictions and instructions implemented by Code Earth or Shopify.

Automated systems must not attempt to circumvent CAPTCHAs, security controls, access restrictions or other measures intended to protect the Services.

We reserve the right to restrict automated access where reasonably necessary to protect our Services, customers or systems.

SECTION 16 – TERMINATION

We may suspend or terminate access to the Services where you materially breach these Terms, use our Services unlawfully or where suspension is reasonably necessary to protect Code Earth, our customers or our systems.

Provisions which by their nature should continue following termination will remain in effect.

SECTION 17 – WARRANTIES AND CONSUMER RIGHTS

We will provide products and Services in accordance with applicable UK law.

Nothing in these Terms excludes or restricts any statutory rights or remedies that cannot lawfully be excluded or restricted.

Information provided through the website is provided for general informational purposes and should be considered alongside the specific information and instructions supplied with each product.

SECTION 18 – LIMITATION OF LIABILITY

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory consumer rights.

Subject to applicable law, Code Earth will not be responsible for losses that were not reasonably foreseeable when the contract was formed or losses arising from circumstances outside our reasonable control.

If you use products or Services for commercial or business purposes, we will not be responsible for business losses including loss of profit, revenue, business opportunity or anticipated savings, except where liability cannot lawfully be excluded.

SECTION 19 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be treated as modified or removed to the minimum extent necessary.

The remaining provisions will continue in full force and effect.

SECTION 20 – WAIVER AND ENTIRE AGREEMENT

If we do not immediately enforce a provision of these Terms, this does not mean we have waived our right to enforce it later.

These Terms, together with the policies and other terms expressly incorporated into them, form the agreement between you and Code Earth concerning your use of the Services.

SECTION 21 – ASSIGNMENT

You may not transfer your rights or obligations under these Terms without our prior written consent.

We may transfer our rights or obligations where permitted by law, provided doing so does not reduce your rights under these Terms.

SECTION 22 – GOVERNING LAW

These Terms are governed by the laws of England and Wales.

If you are a consumer resident elsewhere in the United Kingdom, you may also have rights under the mandatory laws applicable where you live.

Nothing in these Terms deprives you of protections or rights that cannot lawfully be excluded.

SECTION 23 – HEADINGS

Headings are included for convenience and do not affect the interpretation of these Terms.

SECTION 24 – CHANGES TO THESE TERMS

We may update these Terms from time to time, including where necessary to reflect changes to our Services, business practices or applicable law.

The latest version will be published on this page.

Where required by applicable law, we will provide appropriate notice of material changes.

SECTION 25 – CONTACT INFORMATION

Questions regarding these Terms can be sent to:

Code Earth Ltd
Company number: 17433328
Email: hello@codeearth.co.uk